Please note that our Access facilities are unable to cater for people with temporary impairments such as broken bones, healing injuries or pregnant women.
If you have a temporary impairment, please be aware that there will be a lot of walking at Wireless Festival. Chairs are not allowed to be brought into the festival.
Smoke machines, strobe lights, lasers, fireworks and other effects may be in use at Wireless. Anyone affected by these should bear this in mind.
If you need to bring medication with you, we recommend bringing a copy of your doctor’s letter or prescription. Please keep medication in its original boxes. There will also be a fridge available if you require cold storage for your medication.
MEDICAL AND WELFARE
Medical and Welfare Facilities are available at Wireless, located in the Arena (clearly sign-posted). Doctors, paramedics, first aiders and fully equipped ambulances are based at all our medical facilities, along with contacts for local pharmacies and emergency dentists.
SECURITY AND STEWARDS
Security and Stewards will be on hand in the Arena.
They have been briefed to offer information, help and support. If you are unwell or require assistance, please approach a member of the Security and Stewarding Team who are clearly identifiable by their numbered tabards/shirts.
In the instance of a site evacuation please ensure that your PA is aware that they are your main point of assistance in an emergency evacuation. Security and stewards located near the viewing platform will assist in moving everybody to a place of safety.
GROUND CONDITIONS / WEATHER
Wireless Festival is an outdoor event taking place at Crystal Palace Park on a mixture of grass and hard standing pathways.
It is important to be aware that during inclement weather some parts of the site may be muddy, water-logged or dusty, and may be difficult to navigate around.
Our Access Viewing Platforms are uncovered so please dress appropriately, and for all weather conditions.