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Info category — Ticket Info
Ticket roll over
If you purchased tickets for 2019 and rolled over to 2020, you are able to roll these over to 2021 or get a refund. Ticketmaster will be in touch if this applies to you.
Trusted Ticket Partners
Anti-tout protection, fraud protection and unauthorised agents:
Beware of unauthorised ticket agents and individual re-sellers (including tickets offered on eBay, Gumtree and Craigslist, Instagram and Facebook and re-sale sites such as Viagogo and StubHub), buying from them can be a lot of trouble. It’s possible you’ll pay over the odds for a ticket that may have never existed or might never materialise.
If you have been the victim of a ticket scam please report the website to Action Fraud.
We have compiled a guide to avoiding touts and unauthorised websites and agents. We recommend you DO NOT BUY from these sites. We the promoter (Festival Republic) have not supplied any of these sites with any festival tickets and cannot guarantee the authenticity of any tickets they may be offering for sale. For more information see our guide here.
If you would like confirmation that a website is authorised or not, you can call our information line on 020 7009 3001.
We monitor the internet and do what we can to prevent fraudulent activity but the best way to prevent fraud is to not risk buying from unauthorised sources. For more information and advice on unauthorised ticket agents please click here.
Please click here for a list of unauthorised ticket agents.
Wireless Festival is not suitable for young children. Children under 5 (aged 4 or below) are not permitted.
Children under 16 years old (aged 5 -15) must be accompanied by a parent or guardian (18 or over) at all times and will need a full-price ticket.
If you’re 16 or older you can attend on your own, please bring ID with you.
We do not accept any parental or supervisory duty of care or liability for any under 18’s on site.
Big Green Coach
Big Green Coach are once again the OFFICIAL travel provider to Wireless 2021.
Take the hassle out of planning your journey and get yourselves dropped inside the festival gates, no one gets you closer.
Picking up from 21 locations across the UK. Book with or without a Wireless Festival ticket.
DAY RETURN COACH – Big Green Coach is operating day return coach services on each day of Wireless. Each day, your coach is timetabled to arrive before the music starts and it will wait until the end to get you home. You can sleep all the way and then get into your own bed.
Return journeys from just £35 return, book now before prices go up! Secure your seat now with just a £10 deposit.
Forget being finding a parking space at the venue, forget expensive hotels and forget that queue for the Tube after the show ends and let Big Green Coach take to hassle out of your travel so you can make the most of your festival.
Pick up coach locations: Birmingham, Bournemouth, Brighton, Bristol, Canterbury, Cardiff, Chelmsford, Colchester, Coventry, Crawley, Dover, Gillingham, Guildford, Ipswich, Newport, Norwich, Portsmouth, Reading, Southampton, Swansea and Swindon.
For each customer that travels with Big Green Coach, they will sponsor 5 sq ft of the Amazon rainforest for 10 years. Travel the Green way, and go Big Green.
ID for Tickets
ID is always required to collect tickets at the box office.
If you are not collecting tickets, the name on your ticket(s) will be that of the person who purchased them, these can be given to someone else and ID won’t be requested for this reason.
ID may be required to verify your age, to find out what ID we accept, go to event information.