ANTI-SOCIAL BEHAVIOUR

Entry to the premises will be refused to any person who appears to be intoxicated, is acting in a threatening manner or is violent.

Entry to the premises will be refused to anyone convicted by the police of an offence of drunkenness, violence or threatening behaviour, or the use or distribution of illegal substances.

Anyone caught burning toxic materials, creating large bonfires, throwing missiles, or taking part in any kind of anti-social behaviour that endangers other festival goers in any manner will be evicted from site immediately. The licence for each festival is granted under strict conditions of attendance and public safety, prevention of disorder and prevention of public nuisance. Any person who disrupts the festival under any of the below sections will leave themselves liable for eviction from site. The decision as to the eviction will be at the discretion of the Eviction Team following advice from festival security staff and will be overseen by the Security Co-ordinator.

Persons will be liable for eviction under the following circumstances:

a) Drugs

b) Anti-Social Behaviour**

c) Robbery

d) No wristband

e) Assault

f) Theft

g) Sexual assault

h) Juvenile Drugs

i) Breach of Terms & Conditions

j) Having been arrested or cautioned in connection with a criminal offence, pending or post handover to the Police

**Unacceptable behaviour that can lead to eviction includes, but is not limited to:

o illegal activity

o breaching the terms and conditions of entry

o failing to submit to a search upon entry to the site

o offensive behaviour

o throwing hard objects in the direction of people

o encouraging others to behave badly by incitement

o preventing our security or emergency services reacting to a situation

o building or fuelling large bonfires

o committing a criminal offence but not arrested by the police

o in possession of unlawful drugs

o unofficially selling alcohol, tobacco, counterfeit goods or any other unauthorised goods

o ticket touting

o any other behaviour that leaves the festival open to prosecution or is not conducive to maintaining a safe event

We don’t accept any discrimination towards any individual or groups of individuals at any of our festivals.

Irrespective of the background of the individual (be that gender, race, disability, age, religion or belief, sexual orientation, gender reassignment, marital or civil partnership status, pregnancy or maternity) everyone should be treated equally.

We are proud of the diverse nature of our festivals and their customers, so if you see or experience anyone undermining this, no matter the severity, please report it immediately to one of our onsite staff. We take all reports of discrimination seriously.

If you have experienced any form of harassment or assault, and if you feel comfortable to report it, please let us know.

It is not acceptable to carry out acts of sexual harassment or assault. We take all reports of sexual harassment and assault seriously.

Ask welfare, medical, stewards, security, or a member of staff for help. Alternatively, you can go to our Safe Gigs for Women tent, they will also be able to help you. They provide good support and advice to anyone that visits them, whatever your gender.

Across our site we also implement the ‘Ask for Angela’ campaign. If something doesn’t feel right and/or you need help you can ask any of our staff members, bar staff, security or stewards. ‘Ask for Angela’ is an initiative aimed to provide support in a discreet manor for anyone experiencing harassment of any kind. Customers are encouraged to go to a member of bar staff or security and ask for “Angela”.

There are hundreds of security, stewards and staff on duty, all of which wear uniquely numbered tabards. For any emergencies, locate a member of staff, who will be able to assist or locate the correct assistance.

If you need to contact the Metropolitan Police to report a non-emergency crime or to provide information on a crime while at the festival, please call 101.

If a serious or life-threatening crime is being committed, please contact a member of staff or police officer immediately. If in the unlikely event you cannot find someone, please call 999.

If there is an evacuation please follow the direction of staff or any announcements.

Care and Safety at the Event

• Decide on a meeting point with your friends. Choose a time and place to meet up later in case you get separated from each other.
• Learn the layout of the event site so you can easily find toilets and stewards.
• Keep your phone charged in case you’re separated from your friends.
• Stay hydrated. There are drinking water points throughout the arena which are free to use. The weather can be hot – wear a high factor sun cream and drink plenty of fluids.

For a full list of what you can and can’t bring into the site, please visit Event Info.
Drink responsibly and know your limits.

Security measures are in place, which may include metal detectors and sniffer dogs, at all entry gates.

Large bags are not allowed to be taken into the festival. There is no cloakroom. Small bags are allowed into the festival with the dimensions W21cm x H30cm x D8cm (A4). We appreciate your cooperation and patience when entering the festival.

Festival stewards are here to help you. Don’t be worried about asking for help in any situation, whether it’s asking for directions or to report something or someone you’re worried about.

The Welfare Tent is open throughout the event and is staffed by experienced and supportive people. They can provide confidential advice about drugs, alcohol, legal highs and sexual health, and offer support if you need to talk. They offer a monitored rest and recovery area if you need to take a break. Please go to the Welfare Tent if you experience any problems or need to talk to someone for any reason.

Strobe lighting, pyrotechnics, lasers, smoke machines, strobe lighting/special effects may take place during some performances.

All sites have a festival firefighting team who are fully equipped to deal with fires. There are also fire extinguishers positioned throughout the site.

Only bring what you need:

• Only bring essential bank cards and make a note of the numbers and store at home to make cancellation easier if you do lose them. Please note, Wireless Festival is a cashless festival and there are no cash points on site.
• Put your postcode on the property you do bring so it is identifiable or track your items – use GPS tracking on your phone.

Do not bring illegal drugs or ‘legal’/psychoactive substances to the festival. You may be ejected from the event and be handed over to the police. See the previous drop down for our evictions policy.

The contents of legal highs can be toxic, even plant-based ones.

The use of any gas canisters or nitrous oxide (NOs) is banned across our entire event site. If found with them, or using them, you will be evicted from the site immediately and potentially banned from other events promoted by Festival Republic and Live Nation.

Click here to view our drugs policy.

The Welfare Facilities will be open throughout the event and are staffed by experienced and supportive people who understand festivals. They can give confidential advice about drugs, alcohol, legal highs and sexual health and offer support if you need someone to talk to for any reason. They offer a monitored rest & recovery area if you need some space and they also care for lost children and vulnerable people.

The medical tent is in operation whenever the site is open to the public. You can find their location on the site map.

There are doctors, paramedics, first aiders and fully equipped ambulances based out of the medical tent. If you need to bring medication with you, we recommend bringing a copy of your doctor’s letter or prescription. There will be a fridge available in the medical tent if you require cold storage for your medication. Heavily pregnant visitors are advised to contact the medical team on arrival at the event to ensure you are aware of the services on offer.

Due to the potential for hot weather, we may have water spray hoses to cool people down from the pit.

There will be a number of security initiatives at Wireless 2025.

This includes, visible security presence on the perimeter and entrances from the festival on the site build, and onwards.The new security coordinators will oversee and manage all relevant companies and any operational activity.

Wireless has a pre-agreed eviction policy with the police in place.

Please note – everyone attending the event will be required to pass through sniffer dog teams, airport-style metal detectors and undergo both body/bag searches as a condition of entry. We reserve the right to refuse admittance to any person who refuses to be searched by a steward or other person acting on their behalf. Please be advised that you may have to queue upon entry so we ask that you are patient. These plans are in place to ensure everyone has a safe and enjoyable event.

If you have an incident with a security guard, steward or any other member of our staff that you wish to tell us about, please make a note of their tabard number and/or the name on their pass so we’re able to identify the member of staff in question. You can make complaints onsite in person at the Information Tent and Welfare or via email to finsburypark@wirelessfestival.co.uk. Please include as much information as possible, including a description, tabard number & colour, location, date and time. All security and stewarding staff onsite are briefed on the complaints procedure.

If you have lost a child, please immediately contact a member of staff or police officer, or go to the Welfare Facilities.